Refund Policy
This refund policy explains how ADRSTA Silk Studio handles refunds and returns for purchases made on adrstasilkstudio.com.
Eligibility for Refunds
- Refunds will only be issued for products that are returned in their original condition, unused, and with all original tags and packaging intact.
- Products that show signs of use, damage, or are not in their original condition will not be eligible for a refund.
Refund Process
- If a refund is approved, it will be processed within 7-10 business days.
- The refund will be credited to your original method of payment.
- Shipping charges are non-refundable.
How to Request a Refund
- To request a refund, please contact us at support@adrstasilkstudio.com or call +91 99409 02577 within 24 hours of receiving your order.
- Include your order number and a description of the issue. Photos may be requested for verification.
Return Shipping
- Customers are responsible for the cost of return shipping unless the product received is defective or incorrect.
- We recommend using a trackable shipping service for returns.
Non-Refundable Items
- Customized or personalized products are not eligible for refunds.
- Products purchased during sales or promotions may not be eligible for refunds unless specified otherwise.
Contact Information
For any questions or concerns regarding refunds, please contact us at support@adrstasilkstudio.com or call +91 99409 02577.
